e-book Voice over IP First-Step

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Voice over IP guide

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New Seller. Expand your business to millions of customers Sell this item on Snapdeal. There are a wide range of issues—many of them non-technical—that need to be considered when developing a total solution.

Columbia County IT Manager Foster had a broad vision of what he wanted to accomplish: "It's all about customer service," he says. That's the key. They haven't really been exposed to the technology yet.


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  7. While they are exploring what the technology is capable of, we can recommend different options. They are extremely thorough. Anything Logicalis has quoted us has been exactly correct and very well thought out. I feel comfortable knowing that when I receive a quote from the pre-sales side, that is what we are going to be charged, and it's exactly what we're going to need. Then the pre-sales team handed off the SOW to the post-sales team to carry out the implementation.

    The division of labor in this way allows both teams to focus on what they do best. They are never far apart, however. If, for example, the post-sales engineer finds that the customer needs something that was not in the original SOW, he or she can quickly conference with the customer and the pre-sales team to determine how best to proceed. Rave reviews A key role in the post-sales phase is that of the project manager, who is the central point of contact during the implementation and serves as a liaison between Logicalis and the customer.

    That role at the Columbia County project was played to rave reviews by Lara Constantino.

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    Practical VoIP guide

    She was always on top of the schedule and what was going to be happening when and where. I was impressed with the level of knowledge of all the people who came in and installed the system," Avelar adds. They came with configuration guides. We can install things with configuration guides, too. We expect professional services to have something that we don't. Logicalis didn't disappoint. If you answered yes to any of the above then you might want to consider talking to us about installing a VoIP telephone system.

    At a fraction of the cost of a traditional system, a VoIP PBX gives you, as a minimum, all the features of a traditional corporate phone network but without the price tag.

    About this Book

    Calls within your own system are of course free. However, your phone system can now include your home workers and other branches - these calls will also be free. Significant cost savings come when you need to add or change a new extension.

    What is VoIP - Voice over Internet Protocol